Our Promise to Our Customers
Locally Owned
@Painting is locally owned and operated by a second
generation painting contractor with the experience to
do the job right.
Professional, Courteous Staff
@Painting has a very friendly, polite, experienced staff
that you will enjoy having in your
home.
Our Promise to you
-You have the right to a prompt reply to your phone calls.
-You have the right to a set time for an appointment and that it be
kept.
-You have the right to a smoke free, drug free, alcohol free
workforce on your premises.
-You have the right to expect a contractor who carries liability
insurance.
-You have the right to ask for business references.
-You have the right to a written estimate, on the contractor's
letterhead with the company name, address, and phone numbers.
Included should be a detailed proposal on the scope of work, the
amount of preparation to all surfaces being painted, the specific
brand of materials and the level of quality of the materials should all
be indicated. It should also include the amount of coats to properly
cover and perform as per manufacturer specifications.
-You have the right to a scheduled start and completion date of your
project.
-You have the right to a professional and competent skilled labor
force on your premises.
-You have the right to complete protection of your property
including all furnishings, fixtures, flooring, walkways, driveways,
roofs, shrubbery, lawn, and all adjacent surfaces.
-You have the right to a safe and organized working environment.
This includes the safe handling, storage and disposal of any
hazardous materials.
-You have the right to expect concise answers to your questions and
continual communication throughout the term of the project.
-You have the right to expect clean, paint free surfaces such as
doorknobs, hinges, pre‑finished items such as windows, fixtures,
floors, etc.
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-You have the right to make changes before and during your project.
You should receive a written change‑order outlining all additional
charges or credits involved in performing these changes.
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You have the right to have all contracts faithfully fulfilled.
-You have the right to all warranties in writing.

